Contacting Us

Please click on the following link to our Contact Us page, which outlines the different ways to get in touch including Live Chat, requesting a call-back, or our contact form.

Delivery Costs UK Mainland (Excluding Scottish Highlands)

Orders over £100:
Standard service up to 5 Working Days (any order over £100.00) - FREE

Orders under £100:
Standard service up to 5 Working Days (any order under £100.00) - £8.99 per order

Please note that delivery dates are not guaranteed. There is always a risk that consignments may be delayed by couriers.

Isle of Wight up to 7 Working Days
Orders under £ 100.00 -  delivery charge £19.98
Orders over £ 100.00 -  delivery charge £12.98

Scotland up to 5 Working Days
Orders under £100.00 -  delivery charge £9.98
Orders over £100.00 -  delivery charge £3.98

Scotland (certain postcodes*, calculated at Checkout) up to 5 Working Days
Orders under £100.00 -  delivery charge £24.98
Orders over £100.00 -  delivery charge £15.98

Scotland Grampians (AB postcodes) up to 5 Working Days
Orders under £100.00 -  delivery charge £24.98
Orders over £100.00 -  delivery charge £15.98

Northern Scotland, Scottish Highlands* up to 5 Working Days
Orders under £100.00 -  delivery charge £32.99
Orders over £100.00 -  delivery charge £25.99

*This delivery charge only applies to certain postcodes. Please enter your postcode at the checkout to generate the shipping cost.

All prices include VAT

Northern Ireland, Isle of Man, Chanel Islands, Isle of Skye, Scottish offshore Islands, and non-UK deliveries  - Depending on the product and quantity required, we may be able to quote for non-UK Mainland deliveries. Please e-mail us at sales@chainsupplies.co.uk for a carriage quote.

Delivery Information

Deliveries are usually made between 8.30am and 6.30pm Monday to Friday excluding public and bank holidays. During  busy periods our couriers may deliver up to 9:00 p.m.

Weights indicated throughout this website are a combination of actual weights and volumetric weights and so are for calculating shipping costs only they do not necessarily represent the actual weights of products shown.

Chain Supplies makes every effort to ensure that your goods arrive to you within the specified delivery times using accredited couriers.

Delivery service times are not guaranteed as goods may be delayed once handed to our courier. We will not accept claims for late delivery of orders whatever the reason.

All deliveries must be signed for by the customer or by a person acting on behalf of the customer unless specific arrangements are agreed before shipping. Customers requesting parcels to be left without signing do so at their own risk.

For information on returning goods to us, please click on the following link to our Returns Policy

The above forms part of our terms and conditions of sale. This does not affect your statutory rights as a consumer